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Performance Management


Improve the performance of your team by revitalizing and developing your team management skills with the Performance Management course. Improve your team's and individual's performance by analyzing, understanding and identifying team needs and strategically adjusting your leadership style to benefit your team and team members. This course will help you guide, develop and integrate individuals into an effective team while focusing on improving overall team performance.

This course applies to the Professional Management Certificate Program.

Who should attend?

You may use the knowledge and skills developed through this course to improve your leadership and managerial effectiveness, such as:

  • Executive, managers, supervisors and team leaders;
  • Entrepreneurs and business owners;
  • Project managers and consultants;
  • Business leaders who are going through change; and
  • Anyone looking to build their leadership and managerial skills.

What you'll learn:

In this course, you will learn how to:

  • Understand and appreciate the expectations of all stakeholders with a focus on team contributors;
  • Understand and analyze teams based on the elements of effective teams; and
  • Appropriately adjust your leadership style according to the competence and maturity of your team.

 Spring 2023: 

Performance Management (Part 1) Tuesday May 16, 2023 9 a.m. to 12 p.m.
Performance Management (Part 2) Thursday May 18, 2023 9 a.m. to 12 p.m.

*Schedule is subject to change.

Registration is open to all!

COVID-19 update: All Continuous Learning sessions are being offered online until further notice. Online participation instructions will be emailed to registered learners before the start of their courses/workshops. Thank you for your flexibility and understanding.

Online meeting times

This program has online meeting times. This means you must attend the virtual class at the specified date and time (see the Schedule tab).

Google Meet or Kaltura Virtual Classroom (through Catalog) will be used for online delivery of this program to support interaction and engagement.

This course may include, but is not limited to:

  • Content presentations and/or videos;
  • Hands-on exercises;
  • Case discussions and simulations;
  • Group and individual work (assignments/quizzes);
  • Concept and topic discussions; and
  • Topic reflections.

Technology requirements

Video conferencing

Online learning requirements:

  • Computer or device with internet access
  • Stable internet or data connection
  • Microphone
  • Webcam*
  • Audio device (examples: speakers, headphones/earbuds, headset)

*Webcam is preferred but not required.

Material requirements

There are no additional materials required for this program. 


$450 CAD for the course + HST


The Alumni/Staff Discount applies to registration in this full program and these individual classes.

If you are alumni or staff, contact with your Student/Banner ID before registering for details about how to apply this discount.


You can register for this course through the secure online registration form. All course fees must be paid at the time of registration.

To successfully complete the course, you must:

  • Register and make full payment for the course;
  • Attend all course meeting times; 
  • Actively participant in all components of the course; and
  • Successfully complete any assigned work.

This is a  Continuing Education Program accredited course.

If you are taking this course to satisfy RIBO Continuing Education Program requirements, please contact before the end of the course so you can be provided with applicable documentation for your records.

Please note that for RIBO spot check purposes, individuals must maintain the continuing education certificates/letters for 5 years to indicate compliance with the Continuing Education Program.

This is an open enrolment course.

Those completing 間眅埶AV University Continuous Learning open enrolment offerings (e.g. certificate programs, courses, workshops, microcertifications, etc.) are subject to the policies of 間眅埶AV University and Continuous Learning. 間眅埶AV policies can be found in the . Continuous Learning policies can be found in the Regulations section of the Continuous Learning website. Specifically, those completing open enrolment offerings are expected to adhere to the General and Open enrolment regulations.

Related offerings

Applies to

Professional Management Certificate Program

Professional Management Certificate Program

Related courses

Fundamentals of Leadership

Fundamentals of Leadership

Strategic Management

Strategic Management

Management Excellence

Management Excellence

Performance Management

Performance Management

 Registration Status

Spring 2023:



Spring 2023: Tuesday May 2, 2023 and Thursday May 4, 2023; 9 a.m. to 12 p.m.

Course completion**

**This course applies to the Professional Management Certificate Program

$450 CAD for the course + HST 

Contact Information: